Position Summary: The Animal Care Coordinator is responsible for the daily operations of the shelter and internal systems, implementation of policies and procedures, and management of Shelter staff and volunteers. Provides leadership, oversight and long-range planning to ensure all areas are operating at the highest standard possible. Cultivates an atmosphere of engagement, collaboration, gratitude and service, and inspires teamwork. Plans and implements humane action plans for all animals, and, oversees all aspects of their health and wellbeing.

Job duties include, but are not limited to:

• Oversee daily rounds to monitor animal health, collect animal census, manage animal inventory, and review space allocation; ensure plans for specific animal needs are being followed.
• Ensure shelter records and statistics are maintained that include but are not limited to: animal population, adoption, euthanasia, and spay/neuter, other medical care.
• Enforce all policies and protocols to protect the health and well-being of animals including supervising the cleaning program for prevention of infectious/zoonotic disease.
• Oversee training throughout shelter; conduct meetings with staff to review procedures, discuss workplace issues, share ideas to improve animal care, the customer service experience and the organization in general.
• Oversee all aspects of training employees.
• Oversee all aspects of halfway house and civilian volunteer assignments.
• Oversee the ordering and inventory of supplies and equipment and assures that appropriate quantities of all supplies are on a hand at all times.
• Oversee the operations of in-house veterinarian services provided to shelter animals to ensure the most effective use of limited resources, and, monitors external veterinarian services for effectiveness and cost savings.
• Oversees the facilities and equipment maintenance.
• Provide employees with guidance in handling difficult complex situations and resolve escalated complaints or disputes.
• Ensure movement of animals through managing intake, keeping animal flow efficient but individualized based on the animal’s needs.
• Provide oversight of the medical care and response to treatment of all animals.
• Discuss job performance with employees, identify causes, issues, and resolutions to be implemented.
• Prepare and issue work schedules, deadlines, and duty assignments of employees and Volunteers/caregivers.
• Ensure shifts are staffed with an appropriate number of persons.
• Provide employees with guidance in handling difficult complex situations and resolve escalated complaints or disputes.
• Ensure movement of animals through managing intake, keeping animal flow efficient but individualized based on the animal’s needs.
• Provide oversight for counseling conducted by intake coordinators.
• Provide oversight of the medical care and response to treatment of all animals.
• Discuss job performance with employees, identify causes, issues, and resolutions to be implemented.
• Recruit, interview, and select employees.
• Interact with the public, in a positive manner assisting them with any information or help they may need.
• Ensure Shelter's appearance is "tour ready" at all times.
• Any other duties as may be assigned.

Knowledge, Skills and Abilities:  Must possess a genuine and deep love of animals; a positive outgoing compassionate individual with hands on ability, excellent proven organizational, management and leadership skills; good public relations and communications, including mixed media; good budgetary and accounting; must be a team player; good verbal and written skills.

Education and Experience: Three to five years related management experience or a combination of degree and experience is the minimum requirement.

Special Requirements: Possession of an appropriate driver’s license valid in the Commonwealth of Kentucky. Be of age 21 and resident of Madison County for 2 years. Must comply with state mandated Continuing Education (CE) Courses. Once hired, must complete Euthanization Certification prior to 1-year anniversary

Deadline to apply is Sunday, November 24, 2019, at 11:59pm (ET).

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