The Employee Assistance Program (EAP) offers free, confidential services, provided through Work-Life Matters, designed to help County employees prevent or resolve personal, family, and workplace problems affecting that employee's well-being and job performance. Use of EAP is voluntary. Typical problems include: job stress, communication problems with a co-worker or supervisor, depression, substance abuse, and marital/family problems. EAP provides problem assessment, education, short-term counseling, and/or referral to community resources. EAP offers support, educational assistance, and intervention to supervisors and employees on individual or departmental matters and wellness promotion activities to improve the County's work climate.
To access these services contact Work-Life Matters at 1-800-386-7055, Monday-Friday, 9am-8pm (EST) or 24/7 in an emergency situation and speak to a counselor or nurse, or both. You can also log on to www.ibhworklife.com (Company Name: matters, Password: wlm70101) to find basic information on a number of valuable services.