Our state of the art 911 Consolidated Dispatch Center provides support and assistance to the public safety agencies operating within Madison County. The Center also works with EMA/CSEPP personnel, in the event of a Haz-Mat incident, or a community emergency. Madison County 911 employees 22 full time 911 dispatchers, 2 part time dispatchers, E-911 Director and E-911 Assistant Director. Dispatchers must complete all required training at the Department of Criminal Justice, as well as remain CPR certified.
Dispatchers are on duty twenty-four hours a day, seven days a week. In any emergency situation, seconds can mean the difference between life and death. Our combined center is one of Kentucky’s premiere dispatch centers and provides the citizens of Madison County with the quickest possible response to any kind of emergency. Requests for emergency services in Madison County which include law enforcement, fire suppression, and emergency medical services, are received at one central location. Those requests are then prioritized, and the appropriate agency is dispatched.